ASSISTANT RETAIL OPERATION MANAGER

The Job :

  • Drive retail marketing initiatives to support retail business performance and customer engagement;
  • Work closely with retail operations, merchandising planning, visual merchandising and marketing stakeholders, to transform business opportunities into impactful retail actions;
  • Lead retail activation and execution planning for selected festive campaigns, event and seasonal promotions;
  • Evaluate campaign effectiveness and recommend improvement areas for future activations;Conduct regular shop visits and translate observations into actionable retail marketing recommendations;
  • Develop activation ideas that increase product visibility, customer engagement and shop performance;
  • Plan and execute new shop opening campaigns and launch activities, and develop local marketing initiatives and partnership opportunities with external partners;
  • Coordinate retail marketing materials, vendor execution to ensure quality and timely implementation;
  • Drive workflow improvements across Marketing, retail Operations and external vendors to improve efficiency and execution quality;
  • Ensure smooth communication and implementation of retail marketing initiatives across shop;
  • Ad hoc projects will be assigned as required.

The Person :

  • Bachelor’s degree in Marketing, Business Administration or related disciplines;
  • Min. 5 years of experience in Retail Operations Support or related fields, with at least 2 years in a supervisory role in retail industries;
  • Strong operational mindset with willingness to participate in daily fulfilment activities;
  • Strong leadership, stakeholder coordination, and problem‑solving skills;
  • Well-organized, independent, and possess excellent communication skills;
  • Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously;
  • Good command of English and Chinese; Mandarin is an advantage.